PRIVACY POLICY

Sky Realtors (“Sky Realtors,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and business information entrusted to us.

This Privacy Policy explains how Sky Realtors may collect, use, store, protect, and disclose information relating to clients, prospective clients, property owners, developers, investors, business contacts, professional contacts, and other individuals or organizations who communicate or engage with our company.

By communicating with Sky Realtors or providing information to us, you acknowledge that you have read and understood this Privacy Policy.

1. About Sky Realtors

Sky Realtors is a professional real estate consultancy and sales and marketing company based in Lahore, Pakistan.

Our services include real estate consultancy and advisory, property and project marketing, market research, market intelligence, property information, investment-oriented market insights, property sourcing and recommendations, portfolio guidance, client consultation, research and analysis, and related professional services.

2. Information We May Collect

Depending on the nature of your interaction with Sky Realtors, we may collect information such as:

Personal Information

Full name
Phone number
Email address
WhatsApp number
Communication preferences
Information contained in messages or inquiries

Professional and Business Information

Where relevant to our professional relationship, we may collect information such as your company name, job title, business contact information, professional requirements, property interests, market preferences, and other information voluntarily provided to us.

Communication Information

We may retain records of communications with you, including emails, WhatsApp messages, telephone communications, meeting notes, inquiries, and other correspondence where reasonably necessary for business, service, security, compliance, or record-keeping purposes.

Technical Information

When you interact with our digital services, certain technical information may be collected automatically, such as IP address, browser type, device information, operating system, general usage information, referring pages, and technical logs.

3. How We Collect Information

We may collect information when you:

Contact Sky Realtors directly;
Communicate with a member of our team;
Submit an inquiry or request for consultation;
Communicate with us through email, WhatsApp, telephone, or other channels;
Attend meetings or communicate with our representatives;
Request information about our services or real-estate markets; or
Otherwise voluntarily provide information to the company.

Our contact page currently provides an inquiry form requesting information including name, phone number, email address, WhatsApp number, and a message.

4. How We Use Information

Sky Realtors may use collected information for legitimate business and professional purposes, including:

Responding to inquiries and requests;
Providing requested consultancy or advisory services;
Understanding client requirements and preferences;
Communicating with clients and prospective clients;
Providing relevant property, project, or market information;
Conducting research and analysis;
Maintaining internal business records;
Managing professional relationships;
Improving our services and communications;
Preventing fraud, misuse, or security incidents;
Protecting the rights and interests of Sky Realtors and others; and
Complying with applicable legal and regulatory requirements.

5. Marketing Communications

Where appropriate, Sky Realtors may use contact information to communicate information about relevant real-estate services, market insights, research, opportunities, company updates, educational materials, or other business-related information.

You may request that promotional communications from us be discontinued.

Service-related, administrative, security, or other necessary communications may continue where reasonably required.

6. Sharing of Information

Sky Realtors does not sell personal information as a commercial product.

We may share information where reasonably necessary to operate our business or provide requested services, including with:

Employees and authorized representatives of Sky Realtors;
Professional advisers and consultants;
Technology, hosting, communications, and service providers;
Developers, property-related organizations, or professional business contacts where relevant to a requested service;
Government, regulatory, judicial, or law-enforcement authorities where legally required; or
Other parties where you have provided appropriate authorization.

We seek to limit information sharing to what is reasonably necessary for the relevant purpose.

7. Third-Party Service Providers

Sky Realtors may use third-party providers for services such as website hosting, email, communications, analytics, security, cloud storage, customer relationship management, and other business functions.

Such providers may process information on behalf of Sky Realtors in accordance with their own applicable policies and contractual obligations.

8. Cookies and Technical Technologies

Our digital services may use cookies and similar technologies to support functionality, security, analytics, performance measurement, and other legitimate business purposes.

Cookies may help us understand general usage patterns and improve the experience of users interacting with our digital services.

You may be able to manage or restrict cookies through your browser or device settings, although disabling certain cookies may affect functionality.

9. Data Security

Sky Realtors takes reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no electronic storage system, communication method, or internet transmission can be guaranteed to be completely secure.

You should exercise appropriate care when sending sensitive information through electronic communication channels.

10. Data Retention

Sky Realtors may retain personal and business information for as long as reasonably necessary for the purposes described in this Privacy Policy, including maintaining business records, providing services, resolving disputes, protecting our rights, preventing fraud, and satisfying applicable legal or regulatory requirements.

Information that is no longer reasonably required may be deleted, anonymized, or securely disposed of, subject to applicable obligations.

11. Your Responsibilities

You should provide accurate information and should notify Sky Realtors when important contact information changes.

You should also avoid providing unnecessary sensitive or confidential information through general inquiry forms or unsecured communication channels unless it is specifically requested for a legitimate purpose.

12. Privacy of Minors

Sky Realtors’ professional services are intended primarily for adults and business users.

We do not knowingly seek to collect personal information from children for purposes unrelated to legitimate business services.

Where we become aware that information has been provided by a child without appropriate authorization, we may take reasonable steps to remove it where appropriate.

13. International Data Processing

Because Sky Realtors may work with international markets, service providers, consultants, technology platforms, or other professional contacts, information may in some circumstances be processed or accessed outside Pakistan.

Where information is processed through third-party services operating in another jurisdiction, applicable contractual, technical, and organizational safeguards may apply.

14. Your Privacy Rights

Subject to applicable law, you may contact Sky Realtors to ask about personal information that we hold about you or to request correction of information that is inaccurate or outdated.

You may also contact us regarding questions about how your information is collected, used, or handled.

Certain requests may be subject to legal, security, business-record, or other legitimate limitations.

15. Data Protection Requests

To make a privacy-related request, please contact us using the details provided below.

We may need to verify your identity or request additional information before responding to a request concerning personal information.

16. Legal and Regulatory Disclosures

Sky Realtors may disclose information when required or permitted by applicable law, court order, regulatory requirement, lawful government request, investigation, or other legitimate legal process.

Information may also be disclosed where reasonably necessary to detect, prevent, investigate, or address fraud, security incidents, unlawful activity, or threats to the rights and safety of individuals or organizations.

17. Business Changes

If Sky Realtors undergoes a merger, restructuring, acquisition, reorganization, transfer of business operations, or similar corporate event, relevant information may be transferred as part of that process where legally permitted.

Any such handling will remain subject to applicable confidentiality and privacy obligations.

18. Changes to This Privacy Policy

Sky Realtors may update this Privacy Policy from time to time to reflect changes in our services, information practices, technology, legal requirements, or business operations.

The latest version will contain the updated effective date.

We encourage clients and other interested parties to review this page periodically for the latest information about our privacy practices.

19. Governing Law

This Privacy Policy shall be interpreted in accordance with the applicable laws of the Islamic Republic of Pakistan, including applicable laws of the Province of Punjab where relevant.

20. Contact Us

For privacy questions, requests, or concerns, please contact:

Sky Realtors
Email: team@skyrealtors.pk
Address: 9B Commercial, Sector-C, Jasmine Block, Bahria Town Lahore, 53720, Pakistan
Website: https://skyrealtors.pk

21. Acknowledgment

By communicating with Sky Realtors or voluntarily providing your personal or business information to us, you acknowledge that you have had the opportunity to review this Privacy Policy.